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Consultancy Services

we offer the following consulting services:

Supply chain management solutions

This entails a full examination of your shipping systems currently in use and includes an analysis of:

  • Freight costs.
  • Shipment Flow and Transit times.
  • Document Flow.
  • Customs tariffs and duties paid.
  • Clearing costs.

On completion of the examination a full report is issued detailing deficiencies and making recommendations to improve efficiency and reduce costs.

Bonded Warehouse Application

We assist manufacturers or importers to set up their own bonded warehouses. This includes the submission of applications, drawings of warehouse, the setting up of a bond register, and training of staff to operate a warehouse.

Import and Export Permits/Licenses

Certain products are controlled by Government and require permits to be issued before import or export can take place. Very high penalties are imposed on any product arriving at a port or airport in SA without the required permit being issued.

We assist importers or exporters in completing applications and we then submit the applications to Pretoria and liaise with the controlling authority until finalized.

Customs Value Investigations

From time to time and under certain circumstances Customs and Excise will query values declared by importers on which customs duty is paid. This is normal where the supplier of the goods is "related" to the importer in South Africa. When this happens Customs normally communicate directly with the importer, who can be quite bewildered by the requirements called for by customs.

We assist by liaising, on behalf of the importer, with Customs and submitting all documentation and other requirements.

General Liaison with Customs and Excise

We assist importers and exporters to resolve disputes or queries with the Department of Customs and Excise. Some of the areas include:

  • Application for leniency in the imposing of Fines and Penalties.
  • Compiling of motivations and legal argument in disputes of tariff determination.
  • Negotiating Refunds of duties overpaid.
  • Resolving of Customs Value queries raised by Customs.
  • Customs Duty Recovery Service.
  • Customs Tariff Determinations.

There are many instances where importers or their agents are customs clearing goods under the incorrect customs tariffs and are paying incorrect duties. The Customs Act permits the importer to claim back all overpaid duties for previous consignments up to a period of two years.

Customs Services has been extremely successful in negotiating customs refunds.

We simply investigate the tariffs currently being used and where we are successful in proving to customs that incorrect tariffs have been used we submit refund claims to customs on the importers behalf.

The service is conducted for an agreed percentage of claims actually paid by customs. Should we be unsuccessful no charge is levied.

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